Shipping Rates

Australia Wide

  • Standard Shipping: $6.95 (4-8 Days)
    FREE Standard Shipping for orders over $80
  • Express Shipping: $9.95 (2-3 Days)
    FREE Express Shipping for orders over $150
  • Next Day Shipping: $14.95 (Metro areas only)

Shipping is always Free for Subscription orders.

International Orders

  • Standard Shipping: $9.95
    FREE Standard Shipping for orders over $150
  • Express Shipping: $14.95

 

Delivery Times

All orders (except pre-orders) are packed and dispatched within 2 business days. All orders are shipped from Sydney and shipping times after dispatch will vary depending on your location. 

  • Standard Shipping: 4-8 days
  • Express Shipping: 2-3 days
  • Next Day Shipping: 1 business day

Please note that these estimated delivery times should be used as a guide only and delays may occur.

 

Delivery to PO Boxes

Please note that we are unable to deliver to PO boxes. Our shipping carriers require a physical address for successful delivery. If you provide a PO box as your shipping address, we may need to contact you to provide an alternative address, which could result in delays in processing your order.

 

Order Tracking

All orders come with a tracking number. As soon as your order is shipped, we will send you a Shipping Confirmation email with your order tracking number.

 

Duties & Import Taxes

Customs policies vary widely from country to country. Please contact your local customs office for any information about customs policies that apply to your country. 

Please note that we do not take responsibility for any additional charges for customs clearance, import duties or local taxes. Duties and taxes if applicable will be charged at the customer's expense and refunds will not be issued if you choose not to pay the charge.

 

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. We are also unable to re-direct orders once they have been dispatched so please make sure all details are entered correctly at checkout.